our product

Care Management Software That Delivers Results

Provide Enterprise® is a SaaS-based care management solution helping states and regions more effectively manage their Ryan White programs while enabling case managers and care providers to deliver higher quality care and better outcomes for clients.

Configurable to Your Unique Needs

Provide Enterprise is designed to help care managers treat the whole person and coordinate care much more effectively.

Tailored to Your Requirements

Adapt to your organization.  Provide Enterprise is built using industry best practices to create efficient, effective workflows—yet it is configurable to meet your organization’s unique practices and procedures.

Eligibility agile. Eligibility requirements can differ greatly from state to state. Provide Enterprise can incorporate the programs, services, and eligibility rules unique to your state or region, making it easy for case managers to determine eligibility for multiple programs.

Integrate third-party data. Provide Enterprise incorporates API-driven integrations with the industry’s leading insurance benefit managers (IBMs), pharmacy benefit managers (PBMs), and medical labs, as well as your own internal data warehouses and systems, incorporating real-time data into your workflows.

Customer-centric Care Management

Break down data silos. Care management is built around a single client case file, giving case managers valuable insight into a client’s eligibility for multiple RHWAP services whiale also giving care providers the ability to centrally update care, drug, and services data.

Coordinate better care. Agencies and third-party care providers have visibility, as needed, into a client’s entire journey from diagnosis through viral suppression, enabling better communication and coordination of services and care that lead to higher care retention.

Trust unparalleled security. Collaborate within and across care programs and provider agencies knowing all patient data is secure, and access to information is program-specific and appropriate.

Key Insights and Reports

Meet federal requirements. No need to spend days and weeks pulling together yearly reporting. Easily generate federal HRSA-required RSR and ADR yearly reporting through the Provide Enterprise platform.

Program oversight. Conduct program audits, including billing reviews and analysis of services, all within the Provide Enterprise platform, enabling a higher quality and volume of oversight.

Confidently invoice. Because it is easy to view the services provided to each client, analysis of services is easy. Invoices can be generated directly within the Provide Enterprise platform.

Manage better. Enterprise provides access to key system data, enabling agencies to analyze data, identify bottlenecks and trends, and make data-driven decisions to improve their programs.

Trusted Technology

Provide Enterprise, trusted for over 20 years to deliver powerful care management solutions for state and regional departments of health, is now available as a Software-as-a-Service (SaaS) solution for faster, easier implementation and support and a more robust, secure platform.  

  • Easy user experience. Offer care management staff a rich and easy-to-use interface.
  • SOC 2 certified. Rest easy knowing that Provide Enterprise undergoes a SOC 2 Type II audit every year to ensure our technology is private, confidential, available, and secure.
  • Extensive data capacity. Organize and store all client records in one easily accessible location, including key client information such as:
    • Demographics
    • Assessments
    • Care plans
    • Contact and service tracking
    • Appointment scheduling and tracking
    • Health status data
  • SaaS care management. As your needs grow and evolve, our service grows with you. There is no need to worry about unpredictable capacity or extra fees; it’s all included in the services you purchase.
  • Disaster recovery and failover. Your data and the vital case management services your agency provides will always be available in the event of a system or network failure. Redundancy is built into the Provide Enterprise platform, assuring you don’t skip a beat with your clients.

Our System Works with Platforms You Already Use

We partner with other leaders in the healthcare and technology industries to maximize our product’s functionality and compatibility with systems you may already use.

Integrate data from sources such as: