The training sessions below are designed to support staff across a variety of roles, including Eligibility Application Submitters, Eligibility Application Processors, and Agency Administrators. Multiple session options are available to provide flexibility for staff attendance.
✓ Training sessions will be hosted virtually.
✓ Staff only need to attend one session per training topic unless otherwise requested.
Staff responsible for entering and submitting eligibility applications.
Note: Each staff member should select and attend at least one date.
| Day | Date | Time (EST) | Instructor |
|---|---|---|---|
| Tuesday | August 18, 2026 | 3:00 p.m. – 4:30 p.m. | Keith Gray-Dozal |
| Wednesday | August 19, 2026 | 3:00 p.m. – 4:30 p.m. | Taylor Sieth-Bennett |
| Thursday | August 20, 2026 | 11:00 a.m. – 12:30 p.m. | Keith Gray-Dozal |
| Tuesday | August 25, 2026 | 10:30 a.m. – 12:00 p.m. | Taylor Sieth-Bennett |
| Wednesday | August 26, 2026 | 10:00 a.m. – 11:30 a.m. | Taylor Sieth-Bennett |
| Friday | August 28, 2026 | 11:00 a.m. – 12:30 p.m. | Taylor Sieth-Bennett |
Recommended Audience: Staff who have completed the Submitting an Eligibility Application training and would like additional support or have questions.
| Day | Date | Time (EST) | Instructor |
|---|---|---|---|
| Friday | August 21, 2026 | 12:00 p.m. – 1:00 p.m. | Taylor Sieth-Bennett |
| Monday | August 31, 2026 | 12:00 p.m. – 1:00 p.m. | Keith Gray-Dozal |
Staff responsible for reviewing and processing eligibility applications. Staff should attend Eligibility Submitter Training in addition to the processing training.
| Day | Date | Time (EST) | Instructor |
|---|---|---|---|
| Wednesday | August 26, 2026 | 1:00 p.m. – 2:30 p.m. | Taylor Sieth-Bennett |
| Thursday | August 27, 2026 | 10:00 a.m. – 11:30 a.m. | Keith Gray-Dozal |
Recommended Audience: Staff who have completed the Eligibility Application Processor training and would like additional support or have questions.
| Day | Date | Time (EST) | Instructor |
|---|---|---|---|
| Monday | August 31, 2026 | 3:00 p.m. – 4:00 p.m. | Keith Gray-Dozal |
Agency Administrators and supervisory staff responsible for system administration and oversight.
| Day | Date | Time (EST) | Instructor |
|---|---|---|---|
| Monday | August 24, 2026 | 12:30 p.m. – 1:30 p.m. | Keith Gray-Dozal |
| Wednesday | August 26, 2026 | 12:00 p.m. – 1:00 p.m. | Keith Gray-Dozal |
